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What is the Price of Missing Out on CX Feedback Integration

What is the Price of Missing Out on CX Feedback Integration

by Alan Weaser | Mar 16, 2020 | Contact Centre, CX Feedback, Voice Of The Customer® Blog

Why is call centre integration of your CX feedback solution a must? Anyone not linking their customer experience feedback survey application with third party omnichannel contact centre solutions, such as Genesys Cloud, is wasting a unique opportunity to gain superior...

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