Take advantage of all data from your third party contact centre, CRM and data solutions – in both directions.
Use your existing systems to trigger instant real-time feedback requests after any solution event or data change.
Feed your valuable customer data into Synaptum®, enabling CXBot® and DataFuse® to unlock deeper, more meaningful insights.
Deliver valuable survey data back into your legacy solutions for a complete 360-degree view of your customers and their brand journeys.
Maximise Salesforce-triggered CX feedback automatically with no agent intervention required. Learn more here.
Benefit from total Genesys integration to experience the next gen in class-leading CX feedback. Learn more here.

Insight Consultancy

Our CX insight experts help you transcend survey results, enhancing total business performance

Access our CX insight experts as much – or as little – as your expertise requires, aiding all levels of your organisation to benefit from customer feedback.
Take advantage of our unparalleled experience; from simple survey script advice to full data science-based support, leverage our in-house expertise accrued over the past 15 years.
Benefit from our proactive assistance programs that have seen clients experience 25%+ increases in business performance.
Be assured that our support is offered on a transparent, budget-friendly basis, ensuring you know all support costs upfront.