For immediate release Date: 24/04/2006 Subtitle: VIRTUATell’s customer satisfaction surveys generate charitable donations for The Beacon Appeal. London, England March 27th 2006. – Clients of VIRTUATell, a division of Interactive Voice Response Ltd, and...
GE Money get a true insight into what call automation their customers want, using VIRTUATell’s automated customer survey service, to capture the Voice of their Customer®, via call centre calls. London, England September 2005 One of the largest companies in the...
For immediate release To assist in DHL’s drive to acquire multi-channel customer feed-back, VIRTUATell have added web & email capability to their market leading telephone based, customer satisfaction survey service. London, England June 23rd 2005 – ...
Due to customer demand, VIRTUATell have introduced a parallel web & email survey capability to their Automated Satisfaction Measurement & Analysis (ASMA), which will allow customers to record their satisfaction surveys on whichever medium is most convenient...
VIRTUATell put their money where their mouth is for Customer Satisfaction Week (Oct 4th – 10th). London, England Sept 21st 2004. – VIRTUATell, the company that supplies leading call centres with their ASMA ( Automated Satisfaction Measurement & Analysis)...
For immediate release Date: July 2004 Subtitle: VIRTUATell’s customer satisfaction surveys increase Apple’s customer satisfaction rating by 45%. London, England March 27th 2004. – Apple, manufacturers of the innovative iPOD’s, iBook and iMac computers, have...
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