by Alan Weaser | Feb 18, 2017 | Voice Of The Customer® Blog
For immediate release Date: 24/04/2006 Subtitle: VIRTUATell’s customer satisfaction surveys generate charitable donations for The Beacon Appeal. London, England March 27th 2006. – Clients of VIRTUATell, a division of Interactive Voice Response Ltd, and...
by Alan Weaser | Feb 11, 2017 | Voice Of The Customer® Blog
GE Money get a true insight into what call automation their customers want, using VIRTUATell’s automated customer survey service, to capture the Voice of their Customer®, via call centre calls. London, England September 2005 One of the largest companies in the...
by Alan Weaser | Feb 4, 2017 | Voice Of The Customer® Blog
For immediate release To assist in DHL’s drive to acquire multi-channel customer feed-back, VIRTUATell have added web & email capability to their market leading telephone based, customer satisfaction survey service. London, England June 23rd 2005 – ...
by Alan Weaser | Jan 28, 2017 | Voice Of The Customer® Blog
Due to customer demand, VIRTUATell have introduced a parallel web & email survey capability to their Automated Satisfaction Measurement & Analysis (ASMA), which will allow customers to record their satisfaction surveys on whichever medium is most convenient...
by Alan Weaser | Jan 21, 2017 | Voice Of The Customer® Blog
VIRTUATell put their money where their mouth is for Customer Satisfaction Week (Oct 4th – 10th). London, England Sept 21st 2004. – VIRTUATell, the company that supplies leading call centres with their ASMA ( Automated Satisfaction Measurement & Analysis)...
by Alan Weaser | Jan 14, 2017 | Voice Of The Customer® Blog
For immediate release Date: July 2004 Subtitle: VIRTUATell’s customer satisfaction surveys increase Apple’s customer satisfaction rating by 45%. London, England March 27th 2004. – Apple, manufacturers of the innovative iPOD’s, iBook and iMac computers, have...
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