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5 Advantages of conducting surveys in real-time

5 Advantages of conducting surveys in real-time

by Alan Weaser | Jun 17, 2017 | Voice Of The Customer® Blog

Here are a selection of five Advantages of conducting surveys in real-time, that you may find useful It is now well accepted that customer feedback is essential for any business – how else will you know what you’ve done right, what you’ve done wrong, and how your...
6 rules when setting up customer surveys

6 rules when setting up customer surveys

by Alan Weaser | Jun 10, 2017 | Voice Of The Customer® Blog

There is an art to finding the right words to use in your surveys. Or perhaps that should say: There is a science to writing surveys that get the best results and if you are using automated phone and online surveys such as those supplied by VIRTUATell there are even...

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