Hear the Voice of the Customer™ loud and clear!
How are we better?
Our eSurveys are designed to get answers to your customer satisfaction survey questions using the same single solution. That includes feedback via web popups, email survey invites, kiosk, post-chat, social media and smartphones.
Our automated online eSurveys can be set up in no time and be gathering CX feedback in one or two hours. Using inbound and outbound invitation methods, customers can give feedback on whatever device or application they prefer – minutes after the event you wish to measure.
Both time-poor and mobile customers love VirtuaTell’s responsive surveys and our email survey invitations can even contain the first question – often the only question, for high speed customer survey completion. Using our KISKIS system (Keep it simple – Keep it short) ensures we achieve above average response rates.